OMS (Order Management System)

OMS — Orchestrate every order, across all your channels

Centralize orders from your site, marketplaces, and physical stores into a single system. Digipart intelligently routes each order to the right shipping point, in real-time.

OMS

Omnichannel

Single view of all your channels

Routing

The right stock at the right place

Zero silos

100% synchronized steps

Your orders arrive from everywhere. Your operation must remain one.

Managing orders on Shopify, Amazon, Shein, PrestaShop, and in-store simultaneously causes errors, delays, and hidden costs. Without an OMS, each channel is a silo.

With Digipart OMS, everything converges: a single view, unified processing logic, zero re-entry.
Your orders arrive from everywhere. Your operation must remain one.

All your orders, in a single back-office

Digipart OMS aggregates real-time orders from all your sales channels: e-commerce, marketplaces (Amazon, Shein, Cdiscount...), B2B EDI, and physical POS.

Every order enters a unified, traceable workflow, from payment to delivery.
All your orders, in a single back-office

The right stock, at the right place, at the right time

The OMS analyzes real-time available stock in each warehouse, store, or 3PL, and automatically routes each order to the optimal shipping point based on three criteria: geographical proximity, stock availability, logistics cost.

Result: reduced delays and controlled shipping costs.
The right stock, at the right place, at the right time

Your customers and teams always informed

At each stage of an order's lifecycle — confirmation, preparation, shipping, delivery, return — statuses are automatically updated and synced to your ERP, marketplaces, and CRM.

Zero blocked statuses, zero left-in-the-dark customers.
Your customers and teams always informed

After-sales driven by the OMS

Return, exchange, or refund requests are processed directly from the OMS. Stock is updated in real-time upon validation, and refunding is automated.

Fewer support tickets, more satisfied customers.
After-sales driven by the OMS

Key OMS Features

FeatureDescription
Omnichannel centralization Web, marketplaces, stores, B2B EDI
Intelligent routing By stock, proximity, cost
Status synchronization To ERP, CRM, marketplaces
Order splitting Multi-warehouse split orders
Priority management SLA, VIP, express
Returns & refunds Integrated portal + automation
Native connectors Shopify, PrestaShop, Amazon, Shein, SAP...

Complete Logistics Suite

The OMS natively integrates with our other solutions for flawless logistics.

Shape
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Ready to brilliantly orchestrate your flows?

Talk to our experts to streamline your order processing and improve your delays.